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Quality of Advice

Critical for all firms involved in the retail market including all senior management. Resources Compliance has issued a bulletin, relevant for all firms, following the publication of recent material on the quality of advice processes. This is relevant to all firms who give advice to customers, including intermediaries and providers.

The FSA treats this area as a key part of its Treating Customers Fairly (TCF) initiative.

Click here to see the full report

 

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