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Money Laundering: Revised Guidance from JMLSG PublishedJune 2006The Joint Money Laundering Steering Group (JMLSG) has issued an update on its guidance for UK financial services firms. The document is entitled "Revised Guidance for the UK Financial Sector of the Joint Money Laundering Steering Group in the Prevention of Money Laundering". This summary sets out the standard guidance for managing the money laundering and financing of terrorism risks, which are applicable throughout all sectors of the financial services sector. Additional guidance on specific risks faced by various industry sectors, and the manner in which these should be addressed, is set out in our specific sectoral guidance.
Money Laundering Regulations were first introduced in the UK in 1993, with a substantial consolidation being given effect to by the Proceeds of Crime Act 2002 (POCA) that also served to update and reform the law relating to dealing with criminal property. The Terrorism Act 2000 introduced further specific obligations to combat terrorist financing. Guidance relating to these Regulations is set out in the ML section of the FSA Handbook and the 2006 Joint Money Laundering Steering Group (JMLSG) Guidance notes for the UK Financial Sector. They are supplemented by the Serious and Organised Crime and Police Act 2005 (SOCPA) which came into force in April 2006. This extended and amended some of the key powers and obligations under POCA. It also created the Serious and Organised Crime Agency (SOCA). In a major overhaul of the focus of the application of the anti-money laundering legislation, the FSA requirements, contained in the ML section of the FSA Handbook, will be deleted from 31st August 2006 and will be replaced by high-level provisions in the SYSC section of the Handbook. In addition, revised JMLSG guidance for the financial services industry was published on 3rd March 2006. It is stressed that neither this guidance, nor the analysis of it set out below, should be used unthinkingly as a checklist of steps to take to ensure compliance. Rather, they should be used as a guide to matters which may require consideration in the management of firms' risk so as to enable systems and procedures to be developed that are proportionate and appropriate to address those risks. The purpose of the changes is not to reduce firms' obligations in relation to ML, nor to reduce the required standards. Instead, they are intended to give firms the flexibility to structure their response specifically to the money laundering risks faced by their particular sector of the industry. This will ensure maximum cost efficiency by enabling firms to put in place systems and procedures that are appropriate and proportionate to the specific risks identified. In addition, it introduces a new standardised approach to the identification and verification of customers and also provides guidance on the monitoring of customer activity. Whilst firms may choose to comply with the revised standards with immediate effect, a transitional period of 6 months until 31st August 2006 has been granted to provide firms with the time to address and implement the changes that may be appropriate for their organisation. In addition the guidelines draw heavily on the requirement for senior management responsibility and buy-in, firms need to ensure that senior management is fully engaged in the decision making process and that they take ownership of the risk-based approach. The Serious Organised Crime Agency (SOCA) is the new law enforcement agency, effective from 3rd April 2006, which has been created to reduce the harm caused to people and communities in the UK by serious organised crime. It takes over the functions of the National Crime Squad (NCS), the National Criminal Intelligence Service (NCIS), the role of HMRC in investigating drug trafficking and related criminal finance and some of the functions of the UK Immigration Service (UKIS) in dealing with organised immigration crime. These changes have significant relevant implications for this money laundering guidance specifically in the form of the revisions to the reporting requirement and requests for approval to deal, for which the new SOCA has a dedicated unit. Forms of Money Laundering include: Offences relating to Money Laundering include: Whilst the guidance issued is not actually encompassed in legislation or the FSA rulebook (other than by way of high level standards), firms should be aware that SOCPA and the Terrorism Act require a Court to take into account whether Treasury approved guidance has been complied with when considering whether or not an offence has been committed. In addition the FSA will consider whether the provisions contained in the guidance have been adhered to when considering whether to take disciplinary action against a firm for breaches of the relevant provisions of SYSC. It is therefore important that, whilst the guidance encourages a risk-based approach, which as such gives firms flexibility in the development of their procedures, firms will need to ensure that they are in a position to provide an audit trail of the process they went through in determining their policies and procedures. A GUIDE TO THE NEW GUIDANCE The revised guidance sets out guidance on the following:
1.1. Processes, Procedures, Systems and Controls It is the responsibility of senior management to ensure that the firm's control processes and procedures are appropriately designed, implemented and operated to reduce the risk of the firm being used in Money Laundering or terrorist financing. The new high-level requirement changes the approach to how Money Laundering and terrorist financing risks are addressed. Senior Management: Failure to comply can result in a prison term of up to 2 years and/or a fine. A statement of the firm's policies and procedures with regard to Money Laundering and combating of the financing of terrorism should be produced to: 1.2. Money Laundering Reporting Officer (MLRO) It is the responsibility of the senior management of FSA regulated firms (except general insurance firms and mortgage intermediaries) to appoint a director or senior manager with sufficient level of seniority as the MLRO. The MLRO will have overall responsibility for the establishment and maintenance of the firm's anti-money laundering systems and controls, providing direction and oversight to the strategy and approving the systems and controls to be implemented. General insurance firms and mortgage intermediaries are not required to appoint an MLRO but should be aware that if they do so then they will be subject to the reporting obligations. (Please also refer to section 3 of this guidance note.) 1.3. Report The senior management of FSA regulated firms must request a report from the MLRO at least annually on the firm's compliance with its requirements under SYSC to combat financial crime. Under the new guidance it is the responsibility of senior management, subject to the minimum frequency, to determine the depth and frequency of the information necessary to discharge their responsibilities. Senior management should then consider the report and are responsible for ensuring that any deficiencies are identified and remedied in a timely fashion. There is a high-level requirement for firms to have in place procedures of internal control and communication for the purposes of forestalling and preventing Money Laundering in relation to: Specifically FSA regulated firms are required to have in place systems and controls appropriate to their business and which include measures "for countering the risk that the firm might be used to further financial crime [including Money Laundering and terrorist financing]". In putting in place their systems and controls firms need to consider the unique set of factors relevant to their business including: In addition, FSA regulated firms are also required to cover in their systems and controls: 3.1. Appointment There is a requirement for all FSA regulated firms, except general insurance firms and mortgage intermediaries, to appoint an MLRO who must be based in the UK. The MLRO is a controlled function under S.59 FSMA and as such the appointee must be approved before performing the function. The MLRO's job description must set out both their responsibilities and objectives, and specifically must have the authority to act independently to enable them to carry out their reporting duties in a suitable timely manner. 3.2. MLRO Responsibility The MLRO is responsible for: The risk-based approach in the prevention of Money Laundering and terrorist financing recognises that the threat to firms depends upon their own particular circumstances and allows firms to develop and apply their own approach to the firm's procedures, systems and controls and to differentiate between customers thus producing a more cost effective system. The application of such a risk-based approach will require: In adopting the required risk-based approach firms are required to assess the most cost-effective and proportionate way to manage and mitigate the Money Laundering and terrorist financing risks relevant to the firm. In doing this firms should: Guidelines indicate that in identifying and assessing the risks firms should look at: Having assessed the risk that requires managing and mitigating, firms are required to: Providing that the above approach to identifying and addressing the risk is properly undertaken and a firm can demonstrate that it has put in place an effective system of controls that identifies and mitigates its Money Laundering risk, then the FSA has indicated that enforcement action is very unlikely. Firms are obliged to ensure that they are reasonably satisfied that customers are who they say they are. As such they are required to demonstrate due diligence in carrying out verification of client identity and to ensure that the firm would be in a position to respond to law enforcement agencies by providing necessary information on customers and/or activities being investigated. Firms are therefore required to: 5.1. Persons who should not be accepted as Customers Certain persons should not be accepted as customers and an up to date consolidated list of persons to whom such sanctions apply, as maintained by the Bank of England, should be checked before acceptance as a customer. Firms should note that it is a criminal offence to make funds or financial services available to persons included on the list. The list can be found at www.bankofengland.co.uk/publications/financialsanctions/index.htm 5.2. Customers whose identity need not be verified Customers whose identity might not need to be verified include: 5.3. Identification and Verification Identification of the customer should take place as soon as reasonably practicable after first contact and should involve taking the customer's: Verification of the identity information provided by the customer should take place, insofar as possible, before the commencement of a business relationship. 5.4. Form of Identity The form of identity required must reasonably satisfy the firm that the person exists and is who they say they are. Verification may be based either on documentation produced by the customer or by electronic verification, or a combination of the two. Firms can decide what forms of identity are acceptable for the transaction in question bearing in mind: Documentation used to establish identity should be taken from the following: Guidance suggests that documentary verification should be based on either: 5.5. Electronic Verification Electronic verification is permissible, and should be done using, as its basis, the customer's full name, address and date of birth. Such verification may be done direct, or through a supplier. Either way, firms should ensure that they understand the basis of the system that they choose to use and that the information supplied is sufficiently extensive, reliable and accurate. 5.6. Face-to-Face Identification and Verification In practice, a member of staff may also derive verification information in other ways including a visit to the customer's home. In practice therefore, for many verifications the presentation by the customers of the passport or photo card driving licence will be adequate. Firms are not specifically obliged to re-verify customer identity to keep it up to date, but the guidelines require firms to take steps to ensure that they hold up to date information as risk dictates. Satisfaction of this will be a judgment call for the firm based on the risk criteria addressed above. 5.7. Non Face-to-Face Identification and Verification Firms should acknowledge the additional risks where identity is verified electronically or copy documents are relied upon and ensure that their systems and procedures have additional safeguards to mitigate such risks. 5.8. Records A record of the steps taken, and copies of the documentation produced, to establish and verify identity must be retained by the firm. Whilst there is no specific legal requirement for firms to monitor customers' activity there is an expectation that firms will establish and maintain a suitable approach to enable the detection of suspicious activity, and as such customer activity should be monitored to enable anything unusual to be identified. Best practice is therefore to maintain systems and procedures to ensure that: The nature of the monitoring will again vary from firm to firm depending upon: Monitoring procedures should also include details of staff training to ensure that they are equipped to spot and deal with concerns, and know to whom they should report. Firms, especially those handling high volumes of transactions, should consider the use of some sort of automated service for the detection of suspicious transactions (those which are "out of the ordinary"). 7.1. Internal Reporting All employees working within the regulated sector are obliged to report to the MLRO (see above) where they: The MLRO should ensure that all reports are documented, providing details of the customer about whom the report is made and a statement of information giving rise to the knowledge or suspicion. 7.2. Consideration of Report by MLRO The MLRO should consider all reports made and determine whether or not it gives rise to knowledge or suspicion or reasonable grounds for knowledge or suspicion. In considering the report the MLRO must have access to all customer information and also be in a position to request additional customer information if deemed necessary (but see below regarding tipping off). It should be noted that that there is no duty for a report to be made in respect of an unsuccessful attempt to commit fraud, and further there is no duty to make a report where neither the identity of the person engaged in the Money Laundering is known, nor the whereabouts of any laundered property is known nor where the information available would assist in the identification of the individual concerned or the location of the laundered property. If a decision is made by the MLRO not to make an external report to SOCA, the reasons for not doing so should be clearly recorded and retained alongside the internal suspicion report. 7.3. External Reporting If the MLRO decides that they know or suspect, or have reasonable grounds for knowing or suspecting, that the activity may be linked to Money Laundering or terrorist finance, a report must be made to SOCA as soon as possible. A guide to making a disclosure is available at http://www.soca.gov.uk/financialIntel/formsGuide.html. Links are also given to the electronic form (electronic submission is preferred) although a hard copy form is also available to download. 7.4. Sanctions and Penalties Sanctions applied for failure of a member of staff to make a report as required to the MLRO, and/or for failure of the MLRO to make a report to SOCA as required, include a prison term of up to five years and /or a fine. 7.5. Consent to Carry out a Transaction Where suspicion arises before a customer transaction has been carried out a report must be made to SOCA and consent obtained to proceed with the transaction. Where consent is not refused within 7 days from the making of the report to SOCA the firm may proceed with the transaction. 7.6. Tipping off and Prejudicing an Investigation There are two separate offences of "tipping off" and "prejudicing an investigation" created by the Proceeds of Crime Act and with similar provisions also contained in the Terrorism Act. This means that firms cannot: If, however, a complaint is made to the Financial Ombudsman Service (FOS), and FOS contacts the firm regarding that complaint, then the firm should speak to the FOS legal department with which it may discuss the SOCA report. 7.7. Subject Access Requests Where a subject access request is made following a suspicious transaction report being made, the documentation relating to the report may be withheld and, in addition, the customer should not be told that such information has been withheld. 8.1. MLRO Responsibility The MLRO is responsible for oversight of the firm's compliance with its requirements in respect of training, including taking reasonable steps to ensure that the firm's systems and controls include appropriate training for employees in respect of Money Laundering. Firms should have policies in place to ensure that all relevant staff are aware of their obligations in respect of the prevention of Money Laundering and terrorist financing, which, in particular, should ensure that staff are adequately trained and alert to the risks. 8.2. Senior Management and MLRO Obligations The high-level commitments contained in the FSA's sourcebook provide important background to Money Laundering training. These commitments are to ensure that: Firms also have a specific obligation under the ML regulations to "take appropriate measures in relation to staff training and awareness" of Money Laundering and terrorist financing risks, and failure to do so may leave firms open to prosecution. In addition to providing the training, firms should obtain a suitable acknowledgement from the employee that they have received such training and, should also ensure that the effectiveness of that training is properly assessed and any deficiencies addressed. 8.3. What Training Should Employees Receive? Training should ensure that relevant employees are aware of their responsibilities in respect of the firm's policies and procedures for the prevention of Money Laundering and terrorist financing. These responsibilities should be documented in such a way that the employees are able to refer to them. Such training should enable employees to recognise unusual or suspicious transactions and which may give rise to reasonable grounds for suspicion. Which transactions may give rise to such suspicions will vary depending on the industry, product type and customer profile, but examples would include, amongst others: Employees should also be trained to recognise issues around the identification process that may raise concerns including: Employees should also be trained to look out for things such as substantial increases in the amount or number of cash deposits or electronic transfers into an account. In addition, it should be ensured that employees are aware of: 8.4. Criminal Liability 8.4.1 Offence by the Firm It is an offence for firms not to have in place systems and procedures to prevent Money Laundering and terrorist financing. Failure to do so is an offence, whether or not Money Laundering or terrorist financing takes place as a result of the deficiencies. 8.4.2 Employee Offence It is important, that in training staff, they are made aware that they as individuals can face criminal penalties if they are involved in Money Laundering, or if they fail to report their knowledge or suspicion of Money Laundering or terrorist financing where there are reasonable grounds for their knowing or suspecting such activity. However, there is a defence in the event that the employee has not received adequate training in which event the firm will become liable for prosecution or regulatory sanction as a result of its deficiencies. Firms are required to make, and retain, records of customer identification and transactions undertaken by them as evidence of their compliance with their legal and regulatory obligations. Such records may also be used by law enforcement agencies in the event of any subsequent investigation. Failure to observe the record keeping obligations risks an imprisonment of up to 2 years and/or a fine. Firms are also under a duty to ensure that any appointed representatives also comply with the regulations to make, and retain, such records. Records should be retained for a period of five years from the date of termination of the relationship with the customer. Records may be retained as originals, photocopies, on microfiche, as scanned documents or in a computerised or electronic format. The records should include the following: The essence of the guidance therefore requires firms to re-assess policies, procedures and controls in relation to the prevention of Money Laundering and the financing of terrorism in the new risk-based environment. The changes involved should not present the majority of firms with significant problems. Most FSA regulated firms are already used to addressing issues, and developing practices and procedures in a risk-based environment. Hopefully, however, these notes will assist firms in making any necessary changes to ensure compliance with the new guidelines, and will ensure that resources are more effectively targeted at the areas of business where the real threats lie.
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